Now, let’s look at the profession of sales. Is it expertise that wins deals or the ability to manage all the dynamics that occur when interfacing with multiple buying influences and personalities? The answer, again, is both. Help your sales team become more self-aware by slowing down and debriefing sales calls. Analyze any non-productive emotions and actions experienced during a tough sales call and figure out the root cause of the emotion. Click here to listen as Colleen explains.