Emotionally Intelligent Mentorship

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How Everyday Conversations Create Extraordinary Leaders, Teams and Results

I wrote the book, Be The Mentor Who Mattered, because I am the product of mentorship. I’ve had mentors who provided opportunities, feedback, direction and a healthy dose of “tough love.”

Here’s what I know to be true: Mentors matter.

In a world of constant change, information overload and burnout, people don’t need another initiative or dashboard.

They don’t need more information.

They need human connection.

Why Mentorship Is a Business Strategy

Mentorship cultures drive the top line (revenue growth) and the bottom line (retention and profitability).

Gallop research shows that an engaged workforce experiences:

81% 

decrease in absenteeism

18% 

increase in productivity

23% 

increase in profitability

Want more engagement?

Focus on creating mentorship cultures where no one feels like they are going it alone. Where people feel important and valued.

The EQ Mentor Workshop Series

Notice. Navigate. Nudge. Nurture.

Who attends our workshops? 

Business leaders, sales leaders, high potential or any member of your team who desires to contribute more to the organization. (You don’t need a title to be a leader.)

Leaders develop future leaders. Mentors develop future mentors. 

Both create cultures which attract and retain the best and the brightest.

Workshop #1

NOTICE

Self-Awareness and Other Awareness


Great mentors don’t wait for a mentee to find them. They “notice” when someone needs guidance---often before the person even knows it themselves.

Effective mentorship requires emotional self-awareness and other awareness. In this session, participants learn how to: 

  • See the invisible signs of a dip in confidence and work to identify the root cause for it.
  • Identify self-limiting beliefs negatively impacting performance.
  • Interrupt the trigger-response-regret cycle.

Mentorship cultures are other absorbed, not self-absorbed.

Workshop #2

NAVIGATE

Empathy, Impulse Control and Active Listening


Mentorship often fails because leaders and peers jump in too quickly, talking too much and listening too little.

The fix: Develop the EQ skills of empathy and impulse control. Improve active listening skills to avoid assumptions. In this session, participants learn how to choose the right response by: 

  • Demonstrating empathy before giving advice. “People can’t hear you until you’ve demonstrated you’ve heard them.”
  • Asking clarifying questions before providing a solution.
  • Strengthen impulse control and curiosity muscles to eliminate assumptions.

Navigation of emotions keeps a mentor moment from becoming a missed moment.

Workshop #3

NUDGE

Assertiveness, Self-Regard and Reality Testing


Good mentors often deliver a message someone needs to hear instead of what they want to hear. That is the heart of mentorship.

A nudge requires the EQ skills of assertiveness and reality testing. In this workshop, participants learn how to: 

  • •Deliver the right message, in the right way at the right time.
  • Share difficult feedback with courageous candor.
  • Stop sugarcoating conversations that don’t instigate change.
  • Increase accountability and responsibility to eliminate blame and excuses conversations

Nudge is where mentorship stories abound. Be the mentor who shares, “You’re playing small” or “You’re capable of more” or “It’s time to lose that self-defeating story.”

Workshop #4

NUTURE

Building Resiliency and Sales Grit


Mentorship compounds over time, just like investment capital. Money compounds when it’s invested early and consistently. So do people through a steady deposit of time, belief and perspective.

A mentor can help others develop resiliency skills to effectively handle the hard “stuff” in life and business. In this workshop, participants learn transformational EQ tools such as: 

  • Perspective building. How to positively change the lens by which a person views life.
  • Normalize the difficulty of learning and mastering new skills.
  • Bounce back and forward from setbacks quickly.

Nurturing builds resiliency, decreases burnout and increases persistence towards goals.

NOTICE the need. NAVIGATE your emotions.

NUDGE with the truth. NURTURE continuous growth.

Let’s discuss how the EQ Mentor Workshop Series can support your leaders, strengthen engagement, and improve retention across your organization.

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