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Sales Management
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EQi 2.0 Assessment Debrief
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Welcome to your EQi 2.0 Emotional Intelligence Assessmemnt Debrief. Whether you have advanced knowledge of emotional intelligence, or this is your first time to take an assessment like this, this should be an eye-opening (and fun) experience.
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Before we get started, let's take a quick look at the EQi 2.0 assessment to understand why we love this assessment for sales and sales management, and how to read and interpret the scoring.
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The first EQ skill in the Self-Perception composite is Self-Regard. Self-Regard is defined as accepting oneself while understanding and accepting one's strengths and weaknesses.
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The second EQ skill in the Self-Perception composite is Self-Actualization. Self-Actualization is the willingness to persistently try to improve oneself and engage in the pursuit of continuous learning which can lead to a rich and enjoyable life.
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The third EQ skill in the Self-Perception composite is Emotional Self-Awareness. This mega-skill can be defined the ability to recognizing and understand one's own emotions – including the "what, why, and how" of emotions and responses.
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The first EQ skill in the Self-Expression composite is Emotional Expression, which is the ability to openly express ones feelings verbally and non-verbally. It's the ability to build trust and rapport because a person's words and actions are congruent.
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The second EQ skill in the Self-Expression composite is Assertiveness, which involves expressing feelings, thoughts, and beliefs openly, and defending personal rights and values in a socially acceptable, non-offensive, and non-destructive way.
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The third EQ skill in the Self-Expression composite is Independence, which is the ability to be self-directed and free from emotional dependency on others. Decision-making, planning, and daily tasks are completed autonomously.
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The first EQ skill in the Interpersonal composite is Interpersonal Relationship, which refers to the skill of developing and maintaining mutually satisfying relationships that are characterized by trust and compassion.
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The second EQ skill in the Interpersonal composite is Empathy. Empathy is recognizing, understanding, and appreciating how other people feel. Empathy involves being able to articulate what other people are thinking or feeling.
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The final EQ skill in the Interpersonal composite is Social Responsibility, which is defined as the willingness to contribute to society, one's social groups, and the general well-being of others. Social Responsibility involves showing concern for the greater community.
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The first EQ skill in the Decision Making composite is Problem Solving, the ability to find solutions to problems when emotions are involved. Problem Solving includes the ability to understand how emotions impact decision making.
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The second EQ skill in the Decision Making composite is Reality Testing. Reality Testing is the capacity to remain objective by seeing things as they really are. This capacity involves recognizing when emotions or personal bias can cause one to be less objective.
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The final EQ skill in the Decision Making composite is Impulse Control, which is the ability to resist or control an impulse, drive, or temptation to act before engaging in rash behaviors or decision making.
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The first EQ skill in the Stress Management composite is Flexibility, which is adapting emotions, thoughts, and behaviors to unfamiliar, unprecedented, and dynamic circumstances or ideas.
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The second EQ skill in the Stress Management composite is Stress Tolerance. Stress Tolerance involves coping with stressful or difficult situations and believing that one can manage or influence the outcome. People scoring high in this area tend to bounce back quicker from setbacks and disappointments.Â
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The final EQ skill in the Stress Management composite is Optimism, which is an indicator of one's positive attitude and outlook on life. It involves remaining hopeful and resilient, despite occasional setbacks.Â
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About Your Instructor
Colleen Stanley
Colleen Stanley is president of SalesLeadership, a sales development firm specializing in the integration of emotional intelligence, sales, and sales leadership skills. She is the author of three books, including Emotional Intelligence For Sales Success, now published in eight languages, Emotional Intelligence For Sales Leadership and Growing Great Sales Teams.