Marginalizing the emotions of others is bad for business. In fact, in his defining work, Working with Emotional Intelligence, author Daniel Goleman found that 67% of the competencies essential for optimal performance in the workplace are directly related to emotional intelligence. Despite this, new research indicates that, as you look higher in the ranks of corporate management, you see diminishing levels of this important skill – and this is something that should be of concern to anyone committed to the success of a company.
Action-oriented leaders are often essential for a company’s financial future. However, when these actions lead to marginalizing the thoughts and feelings of others, they can actually be a hindrance to success. This makes it important to build and maintain emotional intelligence skills at all levels of management. Being aware of your employees’ feelings and taking time to complement their successes and constructively guide them past their mistakes can help ensure better interpersonal office relationships and higher levels of productivity and workplace satisfaction.