The slow creep of mediocrity doesn’t make a lot of noise and can silently infiltrate your sales organization. No warning signs, no neon lights flashing “MEDIOCRITY.” It’s mission? To tempt you and your sales team to settle for good enough ...

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The onboarding process for new salespeople is a crucial part of ensuring their success and your success as a sales leader. You review roles and responsibilities, teach product and sales knowledge and discuss team goals. But are you paying attention ...

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Attention sales leaders. Want to be a better leader? Then, it’s time to step up your listening skills by tapping into emotional intelligence skills. The Center for Leadership surveyed 302 leaders and found that emotional intelligence accounted for a whopping ...

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The news is out and it’s not really good. According to Gallup, engagement levels fell from 36% in 2020 to 33% in 2022, and then to 31% in 2023 in the U.S. alone. Lack of employee engagement costs companies a ...

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Remember the William Shatner commercial asking, “What’s in your wallet?” It would serve sales leaders to ask a similar question, “What’s in your salesperson’s briefcase?” A sales professional owns two briefcases. The first one is visible and you’ve seen the ...

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College graduates are embarking on their next journey to becoming full-fledged adults. They’ll be charged with making a living, making their own decisions and…living with the consequences of those decisions. If I was making an appearance as a commencement speaker, ...

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Is anyone besides me tired of hearing the same, old sales advice. Advice such as, “You need to be curious during a sales call. Ask questions.” Yawn. We’ve all heard this advice. Every good sales expert and sales manager touts ...

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As a sales manager, your ultimate goal is to boost your sales team's performance. However, sales managers unknowingly set themselves up for failure. In their desire to improve sales performance, they make the mistake of managing numbers AND managing salespeople. ...

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Effective sales management begins with encouraging your sales team to get obsessed. With what and who? Your customers! Great sales teams are obsessed with serving their customers. They are obsessed with providing that extra ten percent effort in every interaction ...

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More than one sales manager has asked the question, “How can I build a great sales team?” We’ve all admired the sales team that flourishes, consistently hitting their targets and exceeding expectations. We’ve also observed---and wondered---why sales teams that are ...

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