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"On behalf of the Rocky Mountain Region Promotional Products Association, I would like to thank you for speaking. Your presentation was well received by our membership. Some far the comments I heard from attending members included “excellent”and the best seminar so far this year.”

Heather Palace
Executive Palace
RMR/PPA, Inc.

 

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The One Minute Sales Meeting

02/23/2007

Want better customer service? Be a better customer

Colleen Stanley

We have great books about "Raving Fans," "Contagious Customer Service" and "Exceeding Customer Expectations." But none address a core issue required for receiving great customer service from vendors and suppliers: Be a good customer.

This sounds like role reversal -- and it is for some companies. But those that get it have been practicing these basic principles for years and receiving stellar service.

Here are seven ways you can improve your score as a customer.

Click here to read on.

Colleen Stanley is president of SalesLeadership Inc. in Denver. Reach her at cstanley@salesleadershipdevelopment.com or 303-708-1128.


We practice what we preach and don't make recommendations without a face-to-face appointment or phone consultation.

For more information, please call 866-708-1128 or
303-708-1128 or email us.

SalesLeadership, Inc.
2420 West 26th Avenue
Suite 445-D
Denver, Colorado 80211
303.708.1128

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SalesLeadership, Inc., located in Denver, Colorado, is a business development consulting firm specializing in sales and sales management training. Our professional sales trainers provide seminars, workshops and consulting for the professional sales person, businesses and corporate sales teams, including programs in motivational sales training, closing sales techniques, sales skills and sales development process & strategy.